KYB UK are continuing to add to its new facility to help provide invaluable technical training for its garage customers.
The company has made a series of technical videos available on YouTube to provide technical assistance for technicians replacing shock absorbers on a variety of vehicles and plans to expand the coverage over the coming weeks.
The site – at http://www.youtube.com/KYBEurope – gives advice on working on vehicles including the Audi A4, Peugeot 407, Renault Laguna and Mercedes A Class and also features videos showing the suspension set-up inside a vehicle and film of vehicle track testing.
Sue Clough, Customer Service Manager, KYB UK, said: “We have introduced a number of videos on the YouTube site to help technicians working on some cars where fitment may prove more challenging and we will be adding to these over the coming months.”
The company spends a lot of time and effort providing top quality training for UK garages.
It has a training programme for technicians which advises them on what to look for when checking for worn shock absorbers and springs on a car.
Clough added: “Our training programme helps garages to look for physical signs of wear on shocks and springs, as well as the symptoms they would feel driving a vehicle. Training sessions are normally held at an individual garage customer’s premises or given to a group of garages at a central location.
“In addition we supply visual aids including leaflets and point-of-sale material which garages can use to explain to motorists the importance of checking shocks and springs as they are safety critical components. Their replacement also represents a great sales opportunity for our independent garage customers.”
KYB UK also gives technical training advice to garages when it exhibits on the Tech Talk Live stand at regional MechanEx shows; the next one being held at Event City, Trafford Park, Manchester on May 22 & 23.
Clough added: “MechanEx gives us the opportunity to give invaluable advice to garage technicians about our products. Garages are always looking for technical information and we find that our presentations attract large crowds eager to discover more about our shock absorbers, coil springs and suspension mounting kits. There will be advice on what to look for when a vehicle comes into the workshop and useful fitting tips.”
Worldwide KYB manufactures more than one million shock absorbers a week and is the world’s largest original equipment (OE) supplier to vehicle manufacturers, with one in four cars leaving production lines being fitted with KYB as standard.
For more information: www.kyb-europe.com