McLaren Glasgow has been named McLaren European Retailer of the Year for the second year running, in recognition of its sales performance and highest standards of business operation.
The Retailer of the Year programme saw entries from the full McLaren retailer network in Europe, comprising 21 locations in nine key markets. All contenders were benchmarked using an extensive assessment process and rated in key areas such as sales, customer service, aftersales and marketing. McLaren Glasgow emerged as the European Retailer of the Year 2016, joining McLaren retailers in Auckland, Toronto, Kuwait City and Shanghai as one of five regional finalists for the Global Retailer of the Year 2016 Award, due to be announced later this year.
“To be crowned McLaren European Retailer of the Year for a second consecutive year is a huge achievement,” said Jon Pollock, Managing Director – Europe at McLaren Automotive. “The award is real testament to the passion, knowledge and professionalism of everyone at McLaren Glasgow and I look forward to working with their team to make 2017 another successful year.”
Ross Park, Director McLaren Glasgow, commented: “It’s a fantastic honour for all of us at McLaren Glasgow to be named European Retailer of the Year for the second consecutive year. We’re absolutely delighted to receive such an accolade again; it’s a great testament to the hard work and dedication of all of our team and also the passion in Scotland for such an iconic range of cars.”
Following the global launch of McLaren Automotive in 2010, the groundbreaking 12C was revealed in 2011, the 12C Spider in 2012, and the limited-run McLaren P1™ went into production in 2013. In keeping with its plan to introduce a new model each year, the company unveiled the 650S, in Coupé and Spider form in 2014, while 2015 proved to be a year of unprecedented growth of the product portfolio with five new models launched across the full range. The strictly limited edition 675LT Coupé premiered at the Geneva Motor Show alongside the track-only McLaren P1™ GTR which, with 1,000PS, became the most powerful model ever produced by the brand. The much-anticipated Sports Series became the third – and final – model tier in the McLaren range with the 570S Coupé and 540C Coupé debuting in New York and Shanghai respectively, less than one month apart. The end of the year saw the launch of the fifth model, the 675LT Spider, which was as a direct response to customer demand. The year also saw the end of production for the first model in the Ultimate Series as the 375th McLaren P1™ was completed, closing what has become a defining year for the British brand.
McLaren Glasgow was also named McLaren Global Retailer of the Year 2015 following an award ceremony in London attended by Mike Flewitt, CEO, and Jolyon Nash, Executive Director – Global Sales and Marketing, as well as finalists from across the McLaren global retailer network. McLaren Glasgow, the company’s first retailer in Scotland, impressed the internal judging panel with consistently exceptional scores across all key business areas, not least customer service.
The global competition saw 80 locations across 30 markets in the running for the award. Retailers were scored based on performance against a range of targets including new and used car sales, customer satisfaction, aftersales performance and general operating standards. Direct customer feedback was utilised in evaluating each dealer’s performance.
McLaren Glasgow is managed by Parks from the following address: McLaren Glasgow 14 Bothwell Road Hamilton, Glasgow ML3 0AY
For more information: www.retailers.mclaren.com